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11-15-2016 HUCMMINUTES Special Meeting — Hutchinson Utilities Commission Tuesday, November 15, 2016 Call to order — 7:00 a.m. President Luhring called the meeting to order. Members present: President Donna Luhring; Vice President Monty Morrow; Secretary Mark Girard; Commissioner Anthony Hanson; Commissioner Robert Wendorff; General Manager Jeremy Carter. Others present: Jared Martig, Randy Blake, Dave Hunstad, John Webster, Dan Lang and Brenda Ewing. The purpose of the special meeting was to discuss the 2017 preliminary budget and the non-union performance pay/evaluation system. Brenda Ewing presented the performance pay narrative for non-union employees, explaining HUC's existing performance pay system, along with a comparison to the City of Hutchinson's and other utility performance evaluation processes. The recommendation was to change the job evaluation process for non-union employees to be more goals and objectives based versus competencies and to continue with the same performance ratings similar to those already established except with changing the "Meets Job Requirements" label to "Solid Performer". It was recommended the current job evaluation system be used for the 2016 reviews. For 2017 and beyond, the recommendation is to use a newly established performance system and establish the framework and goals based criteria for the new system. This includes training and education. (Narrative attached.) Additionally, based on the pay grid previously approved by the commission a recommendation was made that any employees who fall outside their perspective pay range be afforded a lump sum payment based on their performance review score versus it being added to their base wage. This will ensure the continual integrity of the pay range system. The proposed pay grid has a 35% pay range with minimum, lower middle, mid -point market, upper middle and maximum ranges, which allows for more flexibility for the reviewer. It was recommended to the commission a 3% adjustment be made to the pay grid in 2017 based on industry literature and data collected from other organizations. The new performance pay system moving forward would separate the relationship between union contract increases and performance pay for non-union employees. The new grid will be reviewed every year to make adjustments, as needed, in order to stay market competitive and to maintain internal pay equity within the organization. . 7:28 a.m. — at this time Vice President Morrow arrived. GM Carter presented the preliminary 2017 budget, explaining that overall there were no significant changes from the 2016 budget other than an increase in power and transmission costs. (Presentation attached.) 7:43 — at this time John Webster arrived. After discussion, the Board requested GM Carter add power cost adjustments as a separate line item in the final 2017 budget. GM Carter will make the suggested change and present the final 2017 budget for approval in December's regular commission meeting. The Board thanked the entire HUC staff for their efforts in controlling costs. There being no further business, a motion was made by Vice President Morrow, seconded by Commissioner Wendorff to adjourn the meeting at 8:25 a.m. Motion was unanimously carried. ark Girard, Secretary ATTEST: Donna Luhring, resident HUC Performance Pay Consideration — November 2016 The requirements of a successful pay for performance system include: 1. A culture that supports pay for performance; 2. Effective and fair supervisors; 3. A rigorous performance evaluation system; 4. Adequate funding; 5. A system of checks and balances to ensure fairness; 6. Appropriate training for supervisors and employees; and 7. Ongoing system evaluation. The current HUC non-union Performance Pay System consists of the following: The performance appraisal process is the application of performance standards to past performance. In appraising an employee, these are the basic levels of performance: 5 — Outstanding — Performance is exceptional in all areas and is recognizable as being far superior to others. 4 — Exceeds Job Requirements — Results clearly exceed most positions requirements. Performance is of high quality and is achieved on a consistent basis. 3 — Meets Job Requirements — Competent and dependable level of performance. Meets performance standards of the job. 2 — Needs Improvement — Performance is deficient in certain area(s). Improvement is necessary. 1— Unsatisfactory — Results are generally unacceptable and require immediate improvement. Results - The results of the exempt (non-union) employee's evaluation will normally have the following effect on his/her salary per the following Merit Increase Guide: 0 to 1.0 — 0% 1.1 to 1.99 — Straight 1% increase 2.0 to 2.75 — -1% of Union % increase 2.76 to 3.5 — Union % increase 3.51 to 4.25 — +1% of Union % increase 4.26 to 5.0 — +2% of Union % increase Historically, and with the past two union contracts, the union increase has been calculated at 3% for the purposes of the exempt/non-union employee performance increases. Most exempt/non-union employees have realized a 3% - 5% performance increase to their base wage dependent upon their actual appraisal score. For informational and comparison purposes, the current City of Hutchinson Performance Pay System consists of the following: The performance appraisal process is the application of performance standards to past performance. In appraising an employee, these are the basic levels of performance: 5 - Outstanding - Performance is exceptional in all areas and is recognizable as being far superior to others. 4 — Exceeds Job Requirements - Results clearly exceed most positions requirements. Performance is of high quality and is achieved on a consistent basis. 3 — Meets Job Requirements - Competent and dependable level of performance. Meets performance standards of the job. 2 - Needs Improvement - Performance is deficient in certain area(s). Improvement is necessary. 1- Unsatisfactory - Results are generally unacceptable and require immediate improvement. Results The results of the employee's evaluation will normally have the following effect on his/her salary per the following Merit Increase Guide: Merit Increase Guide for Open Salary Ranges Achievement Level 0 to 1.1 to 2.0 to 2.76 to 3.51 to 4.26 to 1_0 1.99 2.75 3_5 4.25 5_0 Compa-Ratio* 80.0-84.9 0% 0% 4% 5% 6% 7% 85.0-89.9 0% 0% 4% 5% 6% 7% 90.0-94.9 0% 0% 3% 4% 5% 6% 95.0-99.9 0% 0% 2% 3% 4% 5% 100.0 —104.9 0% 0% 0% 2% 3% 4% 105.0 —109.9 0% 0% 0% 1% 2% 3% 110.0 —115.0 0% 0% 0% 0% 2% 3% *Compo -ratio refers to the location of the individual in the range relative to the market. The City of Hutchinson is in the process of completing a job evaluation and compensation plan project. The performance pay system that has been recommended for consideration by the City is as follows: Performance evaluations should refer to the degree that goals are met. The job evaluation refers to knowledge, skills, and abilities which are part of the employee development, not performance. Merit increases are awarded to employees based on the proposed merit guide chart for the year. The chart is designed to reward strong performers for their job growth and accelerate their pay to reach the competitive level faster. Merit Guide Chart Exampl Pay Level Within Grade Performance Rating Minimum Lower Middle Midpoint (Competetive Market) Upper Middle Maximum Outstanding Performer (5) 6-7% 5-6% 4-5% 3-4% Lump Sum Exceed Expectations (4) 5-6% 4-5% 3-4% 2-3% Lump Sum Solid Performer (3) 4-5% 3-4% 2.5-3% 1.5-2% Lump Sum Need Improvement (2) 0-2% 0% 0% 0% 0% Unsatisfactory (1) 0% 0% 0% 0% 0% Other Utilities in the HUC Market Group Other utilities that have been identified as part of the market comparison for Hutchinson Utilities were contacted to inquire if they utilize a performance pay system, and, if so, what the system entails. The limited information received from this group includes the following information: Marshall Public Utility (MMU) MMU doesn't have a performance adjustment mechanism as part of their wage and salary administration policy. They do annual (December) employee evaluations and an employee's movement up the pay grade (11 grades) steps (13 steps) is tied to the annual performance evaluation. When an employee is at the top step of the pay grade, if they have at least a satisfactory annual evaluation, they are eligible for a merit adjustment. The merit adjustment, while not impacting the wage rate, does impact the gross take home pay. It can be 2% or 4% and is paid in lump sum in January each year. The merit pay mechanism, basically serves as a tool to pay higher than the 100% maximum 13th step. Rochester Public Utility (RPU) Rating Level Merit Rate Adjustment Successful Performance Step or 1.0% to 2.0% Needs Improvement No step - no merit adjustment Unsatisfactory No step - no merit adjustment The merit rate adjustment is in addition to a COLA increase which for 2017 will be 2.75°/x. WPPI Energy The WPPI merit system rewards those individuals that do more than just the minimum for their job. In 2016, they implemented a base pay increase of 1.5% employees could earn $0-$1,735 depending if they did not meet expectation or exceeded in every category. For consistency, they evaluate all employees on the same metrics but do hold the management team to higher standards and have greater expectations. They are proposing a slight change to the program moving forward with fewer performance competencies and there will be more points earned on the goals section. The merit system for WPPI is as follows: • Each year, the Commission will look to approve a base wage increase and then set aside separate funds to be used for merit pay that would not adjust a person's base wage and be treated as a lump sum payment. • Everyone would be able to earn the same amount of merit pay regardless of what position they hold and how much they currently make. • Employees would not be eligible for merit pay during their orientation period. • The merit pay would establish meeting expectations = $250 and each exceeding expectations $135. For example, 6 meeting expectations - $1,060. • If a person received a "not meeting expectations" in any category, they would not be eligible for merit pay in that year. Meeting expectations is what we hired our employees to do and is what we expect them to do. • The program would remain consistent for 3 years (2016 is year 3) and in the future look to develop how the merit could be calculated by putting more emphasis and weight on meeting and exceeding goals and objectives. For example, weight the merit for goals at 50%, competencies 30% and behavior at 20%. • All managers will complete performance evaluations based on the timetable identified and merit pay would be paid out at the beginning of the following year. 2017 HUC Performance Pay Recommendation It is the recommendation to continue with performance ratings similar to those already established and the proposed pay for performance guide. 5 - Outstanding 4 — Exceeds Job Requirements 3 — Solid Performer (change from "Meets Job Requirements") 2 - Needs Improvement 1- Unsatisfactory Definitions for each rating level will be revised/refined and established for 2017 and beyond. . = .• ''+.: -tii` r..y -,::i. Via- �a•!, a.oL-1-'.�' _ �� .. ''!:'• MinimumT:1:ower..M'id .Middle;:` Performance Rating Market- Outstanding (4.1- 5)' 6-7% 5-6% 4-5% 3-4% Lump Sum Exceeds. Expectations (3:1- 4) 5-6% 4-5% 3-49,o' 2-3% Lump Sum Solid Performer (2.1- 3) 4-5% 3-4% 2.5-3% 1.5-2% Lump Sum Needs Improvement (1.1- 2) 0-2% 0% 0% 0% 09/0 Unsatisfactory (0 - 1) 0% 01Y0 0% 09/0 0% 100-108.75% 108.76-117.5% 117.6-126.5% 126.6-135% 135% of of Minimum of Minimum of Minimum of Minimum Minimum As was noted at the beginning of this narrative, a successful pay for performance system includes: A culture that supports pay for performance; This has been established per the HUC's past pay for performance structure. Effective and fair supervisors; As this system affects only non-union employees, the only two supervisors who will be completing performance evaluations are the General Manager and the Finance Manager. With only two individuals involved, consistency and fairness should not be an issue. 3. A rigorous performance evaluation system; The current performance appraisal software has the capabilities to accommodate a sophisticated goal and objective based evaluation system. The system allows for weighting goals versus performance competencies and also allows for weighting the individual goals and objectives. 4. Adequate funding; HUC has supported the current pay for performance with adequate funding and this is expected to continue to ensure the organization's ability to remain market competitive and to attract and retain quality employees. 5. A system of checks and balances to ensure fairness; See #2 above. In addition, there is oversight by Human Resources who administers the performance evaluation system and regular policy review by the HUC Commission. 6. Appropriate training for supervisors and employees; and Training will be provided to the General Manager and Finance Manager, as needed. 7. Ongoing system evaluation. See #5 above. �ptCHtMg�� o Hutchinson Utilities Commission UTI L 171Es 2017 Preliminary Budget Review Tuesday, November 15th, 2016 7:00 a.m. �ZCHINSO,y 0 2017 Summary Budget Information �T/LIT 1 ES Combined Divisions Revenues: $39,938,549 Expenses: $39,647,537 Net Profit: $291,012 Electric Division Revenues: $26,725,771 Expenses: $28,640,313 Net Loss: $1,914,542 o Gas Division Revenues: $13,212,777 r. Expenses: $11,007,223 n Net Profit: $2,205,554 ZGHIHSO,, *6 - Electric Division Revenue Budget Highlights 2017 Retail Customer Sales - $24,085,461 Residential sales — $51105,571 (1.5% Inc.) Small general sales — $1,613,269 (2.0% Inc.) 13 Large general sales — $7,175,398 (1.4% Inc.) Industrial sales — $1010431839 (4.5% Dec.) Street Lighting - $147,384 Net Reduction in retail customer sales (~$259,000) (1.06% Dec.) Sales for Resales - $2,310,110 Increase of — $402,000 over 2016 budget Increase in capacity sales - $329,000 Est. increase in energy contract sales - $73,000 Other Revenues - $330,200 Additional customer charges - $280,200 Interest Earnings - $50,000 Electric Division Revenues 2017 ELECTRIC BUDGETED REVENUES Other Interest Sales for Revenue, Earnings, Residential, Resale, $280,200, $50,000,0% $5,105,571 , $2,310,110, 1 % 19% 9% Small Street General, Lighting, / $1,613,269 , $147,384, 6% 0 °/n Industrial, $10,043,839, 38% 2016 ELECTRIC BUDGETED REVENUES 3eneral, 5,398, '% Industrial, $10,511,135 , 39% rge General, $7,076,630, 27% Other Revenue, Sales for $280,200, Interest Residential, Resale, 1 % Earnings, $5,030,722 $1,907,820, 7% $57,500,0 %` / , 19% Street Lighting, \ I / / Small General, $144,535 , _-- $1,581,216 , 10/ I6% 3eneral, 5,398, '% Industrial, $10,511,135 , 39% rge General, $7,076,630, 27% 300,000,000 250,000,000 200,000,000 150,000,000 100,000,000 50,000,000 Electric Consumption History Onnunl KWHR'c Sold by Clncc 2008 2009 2010 2011 2012 2013 2014 2015 2016 ProjYE Bud (Thru 2016 2017 Oct.) ■ Small General Service 0 Residential Large General Service 0 Industrial M, Total Electric Division Expense Budget Highlights JIVES Continued reduction in staffing levels Overall reduction in personnel costs of ~$72,000 Benefit Premiums Health Ins — ~ 13% dec., LTD, Basic Life & AD & D — slight decrease Dental 0% increase PILOT — $681,816 (2.75%) Decrease in Pilot expense of $72,653 GRE/MISO Transmission Expense — (Inc. $675,000) GRE Zonal Rate Change — $5.26/kW (2017), $4.68/kW (2016) Projected decrease in network load Increased MISO transmission costs MRES Baseload Contract Expense — (Inc. of $459,390) MISO Capacity Costs - $99,072 3% energy rate increase - $207,122 Demand Cost increase - $1541800 Ancillary Service Credits/Dues/Rate Adder — ($1,604) 2018 HUC budget forecast — increase of another $400K ~ 3% cost increase Additional Operating Expenses 0 BS & A Conversion - $1021738 0 Tree Clearing Services (69KV/1 1 5KV Lines) - $50,000 13 2017 Rate Study - $30,000 - $450K, 2 mill rate increase or Electric Division Expenses 2017 ELECTRIC BUDGETED EXPENSES 2016 ELECTRIC BUDGETED EXPENSES Pilot/Rdway Depreciation, Lighting, $829,200 , $2,800,000, 3% 10% Transmission, $2,550,000, 9% Purchased Power, $14,208,043 , 50% CIP Program, $31410001 Operating 1 % Materials, $383,782, 1% Operating Expenses, -$926,651 , Expenses, 3% Personnel Costs, $4,727,137, 16% Fuel/Chem. X1,901,501 , 7% Depreciation, Pilot/RdwayLighting, $2,700,000 $899,004, 10% 3% Transmission, $1,875,000 7% Purchased Power, $13,875,028 , 50% CIP Program, $320,000, 1 % Operating Materials, $347,950, 1% Operating Expenses, $789,713, 3% Personnel Costs, $4,798,888 , j 18% Fuel/Chem. $1,988,770, 7% 10 ZCH1//q�y 20-17 Electric Division Preliminary Budget DTII IT1Es ELECTRIC DIVISION Dollar % change YEAR 2014 Actual 2015 Actual 2016 Budget 2017 Budget Inc/(Decr.) 2016/2017 REVENUES: Residential 5,162,073 5,080,964 5,030,722 5,105,571 74,849 1.49% Small General 1,612,427 1,621,751 1,581,216 1,613,269 32,053 2.03`"/ Large General 7,175,480 7,141,340 7,076,630 7,175,398 98,768 1.40% Industrial 11,001,396 11,399,155 10,511,135 10,043,839 (467,296) -4.45% Street Lighting 139,532 146,931 144,535 147,384 2,849 1.97% Sales for Resale 678,293 1,114,918 1,907,820 2,310,110 402,290 21.094/ Other .Retire-uer 404,386 426,973 280,200 280,200 - 0.00% Interest Earnings 14,861 15,978 57,500 50,000 (7,500) -13.04% TOTAL REVENUES: 26,188,448 26,948,010 26,589,758 26,725,771 136,013 0.51% EXPENSES: Personnel Costs 4,495,713 4,588,701 4,798,888 4,727,137 (71,751) -1.5% Purchased Power 13,850,238 14,706,630 13,875,028 14,208,043 333,015 2.4% Transmission 1,512,071 1,785,988 1,875,000 2,550,000 675,000 36.00% Generator Fuel/Chemicals 1,328,850 841,038 1,341,604 1,249,801 (91,803) -6.84% Depreciation 2,744,769 2,816,301 2,700,000 2,800,000 100,000 3.70% Transfers (ElectriclCity) 1,823,897 1,026,224 1,401,635 1,333,516 (68,119) -4.86% Operating Expense 1,877,247 1,716,653 1,571,585 1,746,330 174,745 11.12% Debt Interest 40,532 35,196 30,613 25,488 (5,126) -16.74% TOTAL EXPENSES: 27,673,317 27,516,732 27,594,353 28,640,313 1,045,961 3.79% NET PROFIT/(LOSS) $ (1,484,869) $ (568,722) $ (1,004,595) $ (1,914,542) (909,948) 90.58% p�)) Gas Division Revenue Budget Highlights UflT t ❑ Retail Customer Sales - $8,357,151 a Residential sales — a Commercial sales - Net Decrease in $4,474,618 - $3,882,533 retail customer sales ($254,872) ❑ Contract Sales (3M & HTI) - $3,200,440 u Decrease in revenue from contract customers ($378,203) ❑ Other Revenues - $1,655,186 New Ulm Transportation Fees - $734,878 a Electric Division Transportation Fees - $651,700 Bond Premium - $185,608 a Interest Income - $50,000 Brownton operation/maintenance revenue - $33,000 Gas Division Revenues 2017 GAS BUDGETED REVENUES Electric Transfer, New Ulm, $651,700, $734,878, 5% 6% Industrial, \ $3,200,440 , ,U Comm $3,882,533 , 29% Other Revenues, Interest $33,000, Earnings, 0% $50,000, 0% Bond _ Premium, $185,608, 2% Residential, $4,474,618 , 34% 2016 GAS BUDGETED REVENUES Indu-= -A $3,57 2E Commer $4,023,501 , 29% New Ulm, Electric Other $730,636, Transfer, Revenues, 5% $647,166, $27,000, 5%� F0% Interest Earnings, _ $57,500, 1% Bond Premium, $185,608, 1% idential, $4,588,522 , 33% Gas Consumption History 1,800,000 Annual MCF's Sold by Class 1,600,000 1,400,000 1,200,000 1,000,000 800,000 400,000 200,000 C: 2008 2009 2010 2011 2012 2013 2014 Commercial a Residential Industrial sTotal 2015 2016 Proj 2016 Bud 2017 (Thru Oct.) ,�,ACHINyg 0 Gas Division Expense Budget Highlights �TlL171ES ❑ Benefit Premiums 13 Health Ins — ~ 13% dec., LTD, Basic Life & AD & D — slight decrease o Dental 0% increase Retail customer gas purchases — $4,102,910 Decrease in purchases of $58,988 Contracted customers gas purchases — $2.,679r314 Decrease in purchases of $373,543 PILOT —$367,131(2.75%) Decrease in expense of $39,121 Additional Operating Expenses BS & A Conversion - $56,786 2017 Rate Study - $10,000 a,`;'¢ Gas Division Expenses 2017 GAS BUDGETED EXPENSES Depreciation $1,008,000 , Debt 9% Interest, $735,100, 7% Pilot, Operating $367,131 , Expenses, 3% $419,255, Operating 4% Materials, $276,913, 2% Personnel Costs, $1,278,092 , r 12% CIP )gram, 0,509 , 1% 2016 GAS BUDGETED EXPENSES Pilot, Operating Depreciation $406,252, Expenses, 0 $400,950 , $1,056,000 , 4% 3 Operating Debt Interest, 9% Materials, $781,500, $242,050 , 7% 2% Personnel Costs, $1,259,800 , 11% Purchased Purchased Gas, Gas, $6,782,224 , $7,214,755 , 62% 63% IP Program, $138,955, 1% REVENUES: Residential Commercial Contracted 1 NU TransRoi Electric Divi Other Revej Interest Ear, YEAR ial Transfer TOTAL REVENUES: EXPENSES: 2017 Gas Division Preliminary Budget GAS DIVISION 2014 Actual 2015 Actual 2016 Budget 4,706,389 3,731,066 1,341,770 4,588,522 3,853,504 3,081,815 1.5% 4,023,501 6,066,290 3,110,620 7,214,755 3,578,643 808,575 776,164 Depreciation 730,636 700,000 641,833 1,008,000 647,166 244,212 269,932 605,176 212,608 14,860 15,978 (39,121) 57,500 Operating EiWense 660,168 588,908 781,955 16, 393, 830 11, 627.408 13.838.576 2017 Budget 4,4741618 3,882,533 3,200,440 734,878 651,700 218.608 50, 000 13,212,777 Dollar Inc/(Decr.) (113,904) (140, 968) (378,203) 4,242 4,534 6,000 (7,500) (625,799) % change 2016/2017 -2.49% -3.50% -10.57% 0.58% 0.70% 2.82% -13.04% -4.52% Personnel Costs 1,274,037 1,341,770 1,259,800 1,278,092 18,291 1.5% Purchased Gas 10,460,268 5,988,821 7,214,755 6,782,224 (432,531) -6.0% Depreciation 1,002,804 1,008,133 1,056,000 1,008,000 (48,000) -4.55% Transfers (City) 605,176 206,980 406,252 367,131 (39,121) -9.63% Operating EiWense 660,168 588,908 781,955 836,676 54,721 7.00% Debt Interest 864,000 821,833 781,500 735,100 (46,400) -5.94% TOTAL EXPENSES: 14,866,452 9,956,446 111-500,263 111007,223 (493,039) -4.29°% NET PROFIT/(LOSS) $ 1,527,378 $ 1,670,962 $ 203381314 $ 2,2051554 (132,760) Hutchinson Utilities Commission Questions?