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10-22-2024 (Strategic Planning Session - Good Government)STRATEGIC PLANNING SESSION — GOOD GOVERNMENT OCTOBER 22, 2024 @ 3:45 P.M. MINUTES Members present: Mayor Gary Forcier called the session to order. Members present were Tim Burley, Dave Sebesta, Pat May and Chad Czmowski. Others present were Matt Jaunich, City Administrator and other city directors and staff. 1) Introduction to the Topic Matt Jaunich, City Administrator, noted that today's agenda topics will include a review of the programs and services and the people that provide them, policies and planning in Hutchinson, partnerships/volunteering/advocacy, examining elected officials when it comes to providing "good government" and the next steps/action items/developing a plan. Mr. Jaunich reviewed the core value statements of providing for good government. The core value of Good Government states "Citizens believe that the City is progressive and innovative, delivering quality services at a reasonable price and that visionary planning for the future is taking place". Mr. Jaunich reviewed community survey feedback regarding good government. The results showed that 74% rated the overall feeling of quality of services provided by the City as excellent or good; 82% gave the City's customer service a positive rating; 70% gave a positive rating in regard to the value of public information services; 52% gave a positive rating in regard to value of services for taxes paid; 59% rated the overall direction of the City as excellent or good; 54% feel the City is welcoming of citizen involvement; 51% stated they were confident in City government; 61% stated that the City was acting in the best interest of Hutchinson; 61% felt the City was being honest; 58% felt the City treats all residents fairly; 55% felt the City has been open and transparent to the public; 51% stated that the City was informing residents about issues facing the community; 66% stated the City was treating residents with respect; 42% of residents have contacted the City for help or information; 11% have contacted a Hutchinson elected official to express their opinion; 11% have attended a local public meeting; 27% have watched a local public meeting; 44% have volunteered their time to some group/activity; 13% have campaigned or advocated for a local issue, cause or candidate; and 76% have voted in the most recent local election. Mr. Jaunich also reviewed the price of providing services and noted that the City has the second lowest tax rate in the county. Council Member Czmowski noted that the citizens of Hutchinson are generally happy with the City and local governing and there are typically no major issues. Council Member May spoke about the low participation in the community survey and it concerns him that at times council members are only approached when something personally effects an individual or their property. Council Member Burley expressed that he proactively engages the public and asks for solutions to problems that they see. He feels that council members need to be willing to engage with the community. Mayor Forcier expressed that he wants the public to approach the council members with questions they have. 2) Programs and Services and the People that Provide Them Mr. Jaunich reviewed the current system of the city which includes administrative, financial and legal programs and services; economic development programs and services; housing programs and services; park/rec/community education programs and services, planning/zoning/building program and services; public safety programs and services, public works programs and services, water/sewer/storm services, garbage services, compost and Creekside services, Liquor Hutch services and electrical/gas services Council Member Czmowski expressed he does not feel that there is any program or service that the City could discontinue that citizens would not care about and he commended all city staff on the work they do. Council Member May noted that if there are items that are getting too expensive for the City, perhaps they need to be reviewed to make adjustments and/or see if the public is willing to pay fees for things. He also noted that he wished there was a solution to keep the aquatic center open later in the season but cannot due to staffing issues. Council Member Burley spoke about the issues of recruiting for police officers and even firefighters. Council Member May also commended leadership on retaining employees and offering competitive wages and benefit packages. 3) Policies and Planning in Hutchinson Mr. Jaunich spoke about all the documents that help guide city staff and the City Council. These include: City Charter, Core Values statement document, Strategic Plan, Comprehensive Plan, Transportation Plan, Airport Master Plan, Complete Streets Policy, Financial Management Plan, Master Park Plan, EDA Strategic Plan, Marketing and Branding Plan, Housing Plan, Growth Planning, Emergency Operations Plan and Downtown Plan. Council Member Czmowski expressed his gratitude for all of the plans put in place by staff as they are very resourceful tools. Mayor Forcier expressed that he feels the City is proactive in the development of the policies it currently has. Council Member Sebesta expressed that there are times when policies have to be developed based on specific activities or actions. Council Member May noted that a policy on cannabis, as well as other policies, will need to be revised over the years due to state requirements. Council Member Burley noted that the Council needs to be open to revising and/or developing policies based on needs or requests. It was noted that some of the city's development policies and the fees noted within them may very well need to be revised in the near future as they have not been updated for many years. 4) Partnerships, Volunteering and Advocacy Mr. Jaunich noted that city staff prides itself in the various partnerships that it has throughout the organization. Opportunities for both volunteering and the use of volunteers is felt throughout the organization. Many city staff volunteer on various boards and committees that have an impact on regional and statewide issues and the city is partners with statewide advocacy groups. Council Member Czmowski suggested perhaps the EDA could partner more with the Chamber of Commerce which could also include revitalizing the Hutchinson Downtown Association. Council Member May spoke about the important relationship the city has with the school district. Mayor Forcier spoke about the benefits of holding meetings with the county board and other local governments. Staff spoke about partnerships with HUC as well as the McLeod County Soil and Water Conservation District. 5) Examining Yourself (Elected Officials) When it Comes to Providing "Good Government" Council Member Czmowski asked if staff was aware of municipalities that have staff evaluate Councils — no one was aware of any. Matt Jaunich encouraged council members to attend the League of Minnesota Cities annual conference and the Coalition of Greater Minnesota Cities annual conference. 6) Next Steps/Action Items/Developing a Plan Council Member Burley suggested reviewing city ordinances and policies on a more routine basis. Motion by May, second by Czmowski, to adjourn at 5:20 p.m. Motion carried unanimously. ATTEST: Gary T. Forcier Matthew Jaunich Mayor City Administrator