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08-25-2021 HUCMMINUTES Regular Meeting — Hutchinson Utilities Commission Wednesday, Auigust 25, 2021 Call to orde,r — 3:00 p.mi. denI Presit Matt Cheney called the meeting to order. Members present: President M att Cheney; Vice President Anthony Hansion; Secretary Don Martinez; Commissioner Monty Morrow; Commissioner Robert Wendorff; GM Jeremy Carter; Attorney Marc Sebora 1. Conflict of Interest 2. Approve Consent Agenda a. Approve Minutes b. Ratify Payment of Bills ffJotioni by Commissioner Wendorff, second by Commissioner Morrow to approve the Consent Agenda, Motion carried unanimously., W-7711"IT-Tim- Mr. Marti�g presented the Financial Statements. Electric Division Net Income increased by $186,934 due to an increase in both Customer Revenues and Sales for Resale. Mr., Martig noted the Power Cost Adjustment (PCA) for July 20211 broughit in an additional $187,927 for the month,, last year's PCA for July 2020i was zero for the mionthi. GM Carter reviewed the Market Sales and Sales for Resale, Market Sales YTD is over $800K, budget is $429K. With the warm moinths HUC has been able to run the generatognifilcantly, GM Carter reviewed the Rate stabilization fund and noted it is trending on scheduliei. Conversations were held on how the generators are running and past due accounts. ® appropriate level of cash within the organization along With Cash Designations,, Motion by Commis,sionqr K2 ............... I'll, ,- III "--mmiIssioner Martinez to a- the financial statements. Motion carried Ni 5. Communication a. City Administrator — Matthew Jaunich — i. Pat May is the new interim Council Member ii. Council approved MITGI to move into Shopko building b. Divisions i. Dan Lang, Engineering Services Manager — Nothing to report OWN III IIIIIII m F mmazmwN` 1 . Solar paneil update 2. Reconductor projects iii. Jared Martigi, Financial ITIanager — 1. New Accountant started August,,#,' RIMMIRI =$ e. General Manager — Jeremy Carter — i. Strategic Planning meeting to schedule for Sept/Oct timeframie i�iCIP/Budgets/Fleet discussions with Staff have been happening iii. Met with Pat May last week and had conversations about HUC iv. Working with Production Crew Chiefs, on the recertification process with League of MN Cities for insurance reduced rates along with other tasks that need to be completed. Production Manager position has been posted. v. Compensation Study Update. Currently HUC has received 17 public utility surveys back which have been sent to Bakertilly for review. Baikertil�ly is working on, collecting the private utility surveysi, Bakertilly wil�l compile all information and send Staff the results when comipleteid, Anticipating this to be completed in October. 6. Policies a. Review Policies L Hutchinson Utilities Commission ii. Establishing a New Electric/Natural Gas Account iii. Deposit Requirement — Residential iv. Deposit Requirement,,— Commercial/Indiustrial v. Terminating Ellectric/Natural Gas Service by Customer vi. Definition of Your Billl vii. Errors in Billing viii. Payment of Your Bill! ix. Automatic, Biill Payment Plan x. Budget Payment Plan, No changes recommended at this time 3100113M= i. Explanation, of Bflfing Procedure- Mirroring up with State Statute; adjusting days from 20 to 30 ii. Minnesota Cold Weather Rule- Mirroring up with the State Statute; expanding the cold weather rule by 2 weeks in the front and back along with adjusting days from 20 to 30 Motion by Commissioner Martinez, second by Commissioner Wendorff to approve the Policy Changes,. Motion carried unanimously. 2 7'. Unfinished Business "M T-r-flol =- a. Discussion of Customer Survey GM Carter recapped previous conversations about moving forward with a residential customer survey. Staff has moved forward with Q Market Research out of Eagan, MN. Q Market Research has provided a general, template of which HUIC Staff has provided feedback and recommendations, now lookingi to the Commission for any feedback on the survey. Staff would like to see topics to include: Ease of paying your bills, Solar Garden and Electric Vehicles. Discussions were held on solar vs renewables, along with if customers would like to, participate in community solar provided by HUC or have solar on individual property. Commissioners would like to see questions on efficiency, friendliness of staff and reliability. GM Carter discussed the structure of survey stating that there will be a section with repeatable questions that will be used to create a benchmark that will be asked every couple of years or quarterly. Another section of the survey will have questions that will change over time depending on what is going on in the co,mimuniity. Q Market research will be sending out 1000 surveys; 5100 by mail and 500 by email. A good survey is receiving 111 75-200 back, if that is not received Q Market Research will have follow ups. GM Carter noted that a quote was received on the Commercial side which consists of Q Market Research making phone calls to engage the customers and it allows follow up questions to be asked. Consensus from Board was to move forward on both Residential and Ca-tuttercial. 9. Adjourn There being no further business, a motion by Commissioner Martinez second by Commissioner Morrow to adjourn the meeting at 3:31 p.m. Motion carried unanimously. Don Martinez, Secret ATTEST: N..01 IVI Ivy, F I VOIUVI it hc'ny K